There is Life After Redundancy

Redundancy

As I sat there a few years ago picking up the pieces of a redundancy, it dawned on me; if I could work so hard for another company and give so much loyalty for them to meet their targets and still be laid off, why on earth couldn’t I just channel all of that energy into working for myself? Surely, at least one benefit would be that I couldn’t fire myself!

Being made redundant can be daunting Continue reading

5 Mistakes Businesses Make when Promoting Junior Employees

Promotion

There are numerous benefits to any business when promoting Junior employees to Supervisory or Managerial positions and honing home grown talent. From a standpoint of Corporate Responsibility it just seems like the right thing to do.  However, during my extensive work with businesses to improve their Customer Service Experience; I have come across some pitfalls that if avoided can  Continue reading

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