Mind the Gap

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Mind the Gap

Those of you who’ve lived or visited the UK will be familiar with these words “MIND THE GAP”. These were familiar words to me as I heard them regularly when getting ready to board or disembark the London Underground Tube on my daily commute. They’re repeated every time the doors of the Tube open and close, to let Continue reading

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Keys to Managing the Corporate Life (Part 2) – 10 Vital Signs of Overworking

Extra MileI spent many years in the corporate world, predominantly in travel & tourism in the areas of Customer Service Delivery and Customer Experience and at the time I thoroughly enjoyed my work. There was nothing quite like seeing people enjoy every aspect of their vacation.

I’ve always been a believer in going the extra mile and giving more than is expected of me. This is just an internal principle that I inherited from my father, who was a prolifically hard worker. He taught us the importance of having a great work ethic, so going beyond the call of duty became a natural approach to work life.

Leadership demands that Continue reading

Keys to Managing The Corporate Life (Part 1 of 4) – The Prison Break

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I recently had a conversation with a friend of mine who mentioned that he was miserable in his current job and wanted desperately to get out. We chatted for a while about all of the reasons why he’d outgrown the role and about some probable next steps. During the conversation it was evident that Continue reading