There are numerous benefits to any business when promoting Junior employees to Supervisory or Managerial positions and honing home grown talent. From a standpoint of Corporate Responsibility it just seems like the right thing to do. However, during my extensive work with businesses to improve their Customer Service Experience; I have come across some pitfalls that if avoided can Continue reading
So on day 17 I’m looking at what’s really important. I’m always amazed at my 9 year old daughter’s game plan. At the beginning of the year she’s all fired up about saving money so she can buy her Christmas presents.
By the time summer comes around and she’s gazed on all the girly summer fashions, she’s forgotten all about what she set out to do for Christmas and has gotten sidetracked with the now instead of the future. She wants to take all that she’s saved and be gratified immediately. It’s clear to see at this stage that Continue reading
I grew up in the UK and I remember my childhood being plagued with the false notion of perfectionism. Be it perfect speech a.k.a The Queens English or the emaciated human temple of the models of that time, which were seen as perfect. No matter the medium, we were always being sent the message of perfectionism.
I believe this is one of the most damaging ills. Continue reading
Well I’m in Cuba on day 11 and my experiences so far have inspired me to write today’s post.
Limitations are formed out of our negative thoughts, actions and beliefs, resulting in a posture of self defeat and lack.
Limiting beliefs help to inform our speech and actions so we spout negative declarations such as “It can’t be done” or behave in a way that disqualifies us from ever reaching the finish line. Continue reading
It’s day 10 of the Change Challenge and I’m talking about the `Fear Factor’. I once heard an acronym for the word FEAR that I just think sums it up in a nutshell. False Evidence Appearing Real! Wow, what an accurate analogy of this word. I’ve often asked myself how can this tiny four letter word hold so much power?
I make no bones when I say that as a woman of faith, I have found no other way to address this crippling entity except through prayer and other more spiritual means. Whatever your beliefs or methods of dealing with fear, I’m sure you’ve experienced fear and you’ll agree that this potent emotion has caused you to stagnate in some area of your life at some time.
Why is fear so crippling? Continue reading